Overview

Título del trabajo

Emergency Services Coordinator

Compañía

Compañía: Select Assistants

Descripción de funciones

Descripción de funciones: Step into a vital role with our New York sewer services team as an Emergency Services Coordinator. We’re searching for a reliable and energetic professional to handle emergency calls outside regular business hours, including nights, weekends, and holidays. If you thrive in fast-paced environments and are skilled in managing crises with efficiency and composure, we want you to be part of our team.The RoleResponsibilities:

  • Respond to emergency calls, accurately gather details, and create service tickets in our management system.
  • Efficiently dispatch technicians and monitor the progress of each job, ensuring quick resolution.
  • Maintain open, professional communication with clients and team members, keeping everyone informed throughout the process.
  • During downtime, assist with lead generation and manage email outreach to potential customers.
  • Cultivate strong relationships with new clients, effectively guiding them through our services and securing their business.

Ideal ProfileQualifications:

  • Strong organizational skills and a knack for taking the initiative.
  • Proficient in English and Spanish to effectively liaise with stakeholders in the region.
  • Excellent verbal and written communication skills, able to remain calm under pressure.
  • Previous experience in the HVAC or similar field is a plus but not required.
  • Competent with computer systems and familiar with using communication tools like WhatsApp.
  • Ability to work independently and thrive in high-pressure situations.

This opportunity is perfect for someone with exceptional interpersonal skills and a steady, confident approach to managing emergencies. If you’re eager to be a key part of our service team, we invite you to apply.What’s on Offer?

  • A role that offers a breadth of learning opportunities
  • Opportunities for career growth & development
  • Role involving team management opportunities

Ubicación

Ubicación: Bolivia

Fecha del trabajo

Fecha del trabajo: Tue, 09 Jul 2024 00:31:09 GMT