Overview

Título del trabajo

Event Technology Specialist

Compañía

Compañía: Smart Talent

Descripción de funciones

Descripción de funciones: Oktana is a custom software development company specializing in Salesforce technologiesPuesto equivalenteBreve descripción del cargoWe?re looking for an Event Technology Specialist to join the Event Technology organization in the Marketing Department. The team manages various EventTech tools (including ON24 webinars and Splash events) and other similar digital experience platforms. The Event Technology Specialist would assist the ON24 Product Manager and Splash Program Manager with supporting the needs of global users. This position will support internal Salesforce user intake, enablement, onboarding, marketing compliance, and operations of our digital experiences and smaller scale event solutions.Habilidades requeridasYou will: Programmatic and Technical Support for Marketing Users Providing day-to-day support to Salesforce Marketers on questions about the platforms (ON24 and Splash) Intake, monitor, and triage incoming requests from users and then route them to appropriate team for resolution Manage and document product feature requests, support trends, and requirements while monitoring Slack channels User Enablement and Onboarding Expand enablement resources and assist with ON24 and Splash training to improve product utilization Liaise with vendor?s (ON24 and Splash) customer success teams in various time-zones and regionsCarga horariaFull timeRango de salario estimado (nominal mensual $)80.000 a 100.000Fecha de cierre de postulación20/07/2024Formación solicitada09 – Ciencias de la ComunicaciónPeriodismo, comunicación social, publicidad, producción audiovisual, comunicación organizacional, relaciones públicas, bibliotecología y archivología.01 – Tecnologías de la InformaciónDesarrollo de software y aplicaciones, sistemas, testing, ingeniería en computación, telecomunicaciones, informática, robótica, videojuegos y animación.

Ubicación

Ubicación: Uruguay

Fecha del trabajo

Fecha del trabajo: Thu, 20 Jun 2024 01:05:56 GMT