Overview
Título del trabajo
Property Management Secretary
Compañía
Compañía: Remote VA PH
Descripción de funciones
Descripción de funciones: Job Title: Bilingual Property Management SecretaryLocation: Fully Remote/Work from homeJob Description: As a Bilingual Property Management Secretary, you will be responsible for overseeing the day-to-day operations and maintenance of our properties while effectively communicating with Spanish-speaking tenants and stakeholders. Your role will involve managing tenant relations, coordinating maintenance requests, and ensuring the efficient operation of our properties.Work Schedule: 9 am to 5 pm (EST)Responsibilities:Tenant Relations:
- Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.
- Conduct regular property inspections and ensure that tenants comply with lease agreements and community guidelines.
- Facilitate communication with Spanish-speaking tenants, providing assistance and support as needed.
Lease Management:
- Oversee lease administration, including lease renewals, rent collection, and lease enforcement.
- Coordinate lease signings and ensure that all required documentation is accurately completed.
- Assist Spanish-speaking tenants with lease-related inquiries and negotiations.
Maintenance Coordination:
- Coordinate maintenance and repair activities, including scheduling and overseeing service providers and contractors.
- Respond promptly to maintenance requests from tenants, prioritizing and resolving issues in a timely manner.
- Conduct regular inspections to identify maintenance needs and ensure property compliance.
Financial Management:
- Prepare and manage property budgets, ensuring that expenses are controlled and within budgetary constraints.
- Monitor rent payments and delinquencies, taking appropriate action to address arrears and minimize losses.
- Assist with financial reporting and provide regular updates to stakeholders.
Compliance and Risk Management:
- Ensure compliance with local housing regulations, fair housing laws, and safety standards.
- Implement risk management strategies to mitigate liability and protect the interests of the property owner.
- Maintain accurate records and documentation related to property management activities.
Qualifications:
- Proven experience in property management, with demonstrated proficiency in bilingual communication (English and Spanish).
- Strong interpersonal and customer service skills, with the ability to effectively interact with diverse tenant populations.
- Proficent with Rent Manager, Quickbooks, Google Sheets, and Microsoft Excel.
- Knowledge of property management software and tools.
- Familiarity with local housing laws, regulations, and market trends.
- Excellent organizational and problem-solving abilities, with attention to detail and accuracy.
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Ubicación
Ubicación: República Dominicana
